MyFokkerfleet.com nominated
MyFokkerFleet.com nominated for IT Project of the Year 2009MyFokkerFleet.com is one of the three nominees for the IT Project of the Year 2009. The award distinguishes IT projects of an outstanding nature that have been successfully concluded in terms of time, budget and functionality. The winner of the 2009 award will be announced at the IT Transformation Conference on May 12th. The award is an initiative of ICT Media, publisher of CIO Magazine and Magazine IT Management.
MyFokkerFleet.com is the fully customized and customer focused extranet website of Fokker Services. This web portal is used by over 200 airlines worldwide in support of their day-to-day aircraft operations. MyFokkerFleet.com aims for an amazing customer experience by offering a complete range of integrated services based on technical as well as logistical content and functionality.
“Recently Fokker Services conducted a customer survey and amongst all topics MyFokkerFleet.com received the highest rating of 8.7,” says director e-business development Manfred Hoogenboom of Fokker Services who started developing the web portal in 2001. Last year he implemented a new functionality, the Maintenance Material Forecasting system. “This system is unique in the aerospace industry and reaches beyond common online functionalities seen at various aircraft OEMs.”
The lack of necessary parts for maintenance at the right location and at the right time will cause delay and will create additional cost for the operator. “This new functionality means a supply chain relief,” explains Hoogenboom. “It helps the operator reducing the number of AOG spares requirements during a maintenance stop.”
Customers are involved in feeding MyFokkerFleet.com with their actual material usage. The web portal is fully customized and integrates online documentation, maintenance knowledge and spares ordering. Customers are appreciating the personalized login account for any individual employee. Although advanced behind the screens, the front-end of MyFokkerFleet.com has been kept simple and easy to use.

